Python Job: Data Analytics Specialist II

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Job Skills

Company

Uber

Location

Lisbon - Portugal

Job type

Full-Time

Python Job Details

About the Role

We're seeking a dedicated data analyst to join the Analytics and Insights - Customer Operations team at Uber. You will collaborate with various teams to work on a wide range of customer operations initiatives with Global and EMEA impact.
This role is an outstanding development opportunity with a blend of hard and soft skills that are going to be used daily.

What you will do

We are looking for an experienced and strong analyst to join our CommOps Analytics & Insights team.
Together with the team you will be responsible for answering strategic questions with data, analyzing scaled data and processes, developing dashboards and reporting, automating processes and distilling impactful insights on core business metrics. You will work directly with leadership to add critical analytical horsepower to ensure we're making data driven decisions, and using insights to improve efficiency and customer experiences in a scalable and sustainable way. You will help to tackle the most critical business problems across EMEA, working closely with Operations and Analytics partners.
The role's core mission is to drive strategic decisions based on data and insights, across a variety of business challenges - from fixing broken customer experiences to driving cost-efficiency in our operations. Moreover, you will be responsible for the narrative around our performance data & metrics, presenting trends and deep dives to senior audiences, and developing and strengthening the team's analytical skills.

Key responsibilities

  • Implement high-impact projects on behalf of the Program Manager and Community Operations Manager;
  • Design & lead smaller to medium scale projects independently
  • Provide practical recommendations to the business owners
  • Responsible for identifying trends within your LOB’s performance and to build pragmatic solutions for consideration and implementation

Basic Qualifications

  • Good English level
  • Strong Analytical Skills and demonstrable experience in programming or tool building
  • Good level of knowledge around SQL, Python, Google sheets, reporting & trend analysis
  • Self-motivated, independent.
  • Excellent Teammate who can work with the Analyst team on group projects, team leaders etc.
  • Very good stakeholder management and communication skills both written and verbally
  • Demonstrate a clear and organized way of presenting thoughts, data, and most especially insights to relevant audiences
  • Analytical and data-driven approach to solving complicated customer problems

Bonus Points

  • Proven project management skills
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